Yes — either through local return hubs that keep returns within the country, or bulk returns that avoid cost-heavy one-by-one handling.

Yes — VOEC logic for Norway is built into Inretrn.

Yes — Inretrn can automate customs data, proforma documents and other required export information.

Yes — customer service can initiate and manage repair cases including routing and logistics.

Yes — your team can search and view all connected orders, returns and tickets in one interface.

Yes — Inretrn supports compensation and discount scenarios based on your rules and order data.

Claims are handled as structured cases where your team can review, assess and close them based on your rules.

Yes — customer service can edit refund values, charges, carriers and destinations directly in the system.

A project can start quickly and be rolled out in clear phases. Timing depends on your systems and markets, but you get value early through a step-by-step rollout.

The platform is open by design — we can integrate with any ERP, WMS, OMS or Commerce system, either via existing connectors or through a complementary integration. And with all major global carriers.

Yes — Inretrn can automate flows toward outlet, second-hand, re-circle and recommerce based on your rules.

Yes — the platform supports both B2C and B2B return flows with rules adapted to each model.

You can be up and running from around two weeks depending on your integrations and scope. The platform is modular, so you can launch fast and scale step by step.

Yes — all data can be integrated into your BI tools or data lake for deeper analysis.

Inretrn calculates profitability based on sales price, cost price, refund rules, handling costs and logistics.

You get overviews, top lists and analytics tools that show which products or customers drive returns.

Inretrn gathers all returns and claims data and presents KPIs, trends and analysis in ready-made dashboards and via APIs.

Yes — Inretrn provides a digital in-store returns flow with full traceability, control and consistent processes.

Yes — Inretrn can automatically suggest or select the right service based on your rules and the customer’s situation.

Yes — Inretrn can automatically select a cheaper freight service based on weight and dimensions, reducing costs without affecting customer experience.

Yes — Inretrn lets you automatically route returns to any destination such as warehouse, store, outlet, second hand or re-circle.

Yes — you can trigger early refunds either when the return is registered or when the parcel is handed over to the carrier, depending on your integration setup.

Yes — Inretrn supports repair flows where customer service can decide to repair, route items to repair partners and manage the return shipment back to the customer.

Yes — you can manage exceptions and manual decisions in the claims flow based on your process.

Yes — Inretrn can generate vouchers connected to your existing voucher or discount system.

Yes — with Inretrn you can offer exchanges directly in the returns flow, based on stock availability and your rules.

Yes — you get a full claims report with all details, comments and images.

Yes — Inretrn supports supplier claim processes for multibrand retailers.

Yes — you set the rules for condition-based charges, and Inretrn applies them automatically.

Yes — Inretrn can trigger notifications based on the carrier’s tracking status before the warehouse processes the parcel.

Yes — customers automatically receive a “return received” notification once the warehouse registers the item.

Yes — deviations in the warehouse can automatically create customer service tickets for quick resolution.

Yes — uncollected parcels can be handled automatically within the same returns flow.