Previously Easycom, now Inretrn

Return Experience

Let you take full control of your return experience

Return experience in numbers

  • +20%

    re-conversion through exchanges

  • -5%

    reduction in return rate

  • +10%

    increase in NPS

Return experience

Better returns. Happier customers.

Enhance your customer journey with a paperless digital returns process seamlessly integrated into your website. Achieve a fully digitized experience by incorporating transport documentation and QR codes into the system.

return experience

Increase reconversion

Boost re-conversion and customer loyalty by driving returns towards exchanges or offering vouchers.

return experience

Product flows
that flow

Take control with flexible shipping options empowering you to customize how and when products are dispatched.

Accelerate the financial side of returns through speedy refunds, ensuring a smooth process for efficiently managing discounts on defective goods.

With Inretrn, you will definitely find profitability.

Joakim Häll

Head of Customer Service, kids brand store

The lead time has significantly been reduced for both customer service and the warehouse.

Ted Bergner

CTO – Stellar Equipment

We have reduced our handling costs by 50%

Andreas Ericsson

stadium