Stop waiting for returns to restock: start selling virtual stock The challenge of e-commerce returns Returned items sit idle on their way back to the warehouse, effectively unsellable. Thi...
Burned, buried, forgotten? Returns have long been a cornerstone of e-commerce, offering customers peace of mind when making online purchases. But as a recent investigation into Shein’s handling...
How to constantly rethink the customer journey Imagine stepping into a store where the shelves rearrange themselves based on what you’re looking for. A nice experience, right? The modern custom...
Get ready for Right to Repair We’re here to help you succeed. Book a 15 minutes meeting with an expert to get the insights and solutions you need to comply, avoid fines, and increase customer satisfaction. Get ready now Get ready for Right to Repair We’re here to help you succeed. Book a 15 minutes […]
start reading If you think great products and solid customer service are enough to keep customers loyal, think again. The returns process—how easy or frustrating it is—can make all the ...
Start reading What if your returns process could actually improve your profits? That's exactly what Nelly.com has done—and their approach has transformed the way they think about returns. ...
Every return tells a story. Are you listening? Data-driven returns go beyond just tracking what comes back. It’s about using those returns to improve your business—understanding which...
The hidden costs of returns Returns management is more than just a logistical hurdle—it's a chance to turn challenges into growth opportunities. By strategically managing returns, you can stre...
Why giving products a second life matters Imagine this: You’re cleaning out your closet and come across a jacket you haven’t worn in years. It’s in great condition, but you’ve moved o...
Key tactics to handle the complexity of B2B Returns Navigating the world of B2B returns is like walking a tightrope. One misstep can lead to strained relationships, wasted resources, a...