How to constantly rethink the customer journey
How to constantly rethink the customer journey Imagine stepping into a store where the shelves rearrange themselves based on what you’re looking for. A nice experience, right? The modern custom...
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Right to Repair: The future of consumer rights
Get ready for Right to Repair We’re here to help you succeed. Book a 15 minutes meeting with an expert to get the insights and solutions you need to comply, avoid fines, and increase customer satisfaction. Get ready now Get ready for Right to Repair We’re here to help you succeed. Book a 15 minutes […]
5 signs your returns process is hurting customer retention
Is your returns process as cost-efficient as you think? Download free checklist
Nelly’s game-changing returns strategy
Start reading What if your returns process could actually improve your profits? That's exactly what Nelly.com has done—and their approach has transformed the way they think about returns. ...
What’s Data-driven returns?
Every return tells a story. Are you listening? Data-driven returns go beyond just tracking what comes back. It’s about using those returns to improve your business—understanding which...
The hidden costs of returns
The hidden costs of returns Returns management is more than just a logistical hurdle—it's a chance to turn challenges into growth opportunities. By strategically managing returns, you can stre...
Why giving products a second life matters
Why giving products a second life matters Imagine this: You’re cleaning out your closet and come across a jacket you haven’t worn in years. It’s in great condition, but you’ve moved o...
7 tactics to handle the complexity of B2B Returns
Key tactics to handle the complexity of B2B Returns Navigating the world of B2B returns is like walking a tightrope. One misstep can lead to strained relationships, wasted resources, a...
Boost reconversion with fast exchanges
Boost reconversion with fast exchanges Imagine this: You’re shopping online, excited to receive your new purchase, only to find that the item isn’t quite right—it’s the wrong size or ...
How to choose a Return Management Platform?
E-commerce is booming, with its rapid growth matched only by the pace of innovation. As more people shop online, the volume of product returns has naturally increased. This rise presents a uniqu...