Freshdesk is a cloud-based helpdesk system that offers powerful solutions for customer service. Freshdesk unifies conversations from email, phone, web, chat and social, and helps you resolve issues across channels effortlessly. With Freshdesk, you can also automate workflows, offer convenient self-service options, manage SLAs, and generate reports.
Imbox makes it easy to build customer relationships online. Their solutions help you get closer to your customers and exceed their expectations. Regardless of which channel your customers choose to contact you through, they should experience seamless, world-class service.
Voyado is a SaaS company helping retail brands create hyper-relevant shopping experiences, increase customer loyalty and drive business growth. Their AI-powered customer experience cloud includes a product discovery engine with deep product knowledge to predict and respond to visitors' intentions on e-commerce websites, and a multichannel marketing platform that offers invaluable insights and campaign tools for delivering automated and personalized shopping experiences.
Emarsys is a new solution within the SAP Customer Experience suite that offers a wide range of features to enhance omnichannel customer engagement. Emarsys optimizes your marketing technology stack to keep up with evolving clients' expectations and simultaneously increase conversion rates.
Klaviyo is a marketing automation platform that automates eCommerce SMS and email marketing to help businesses acquire, retain and grow their customers by sending marketing emails.
An all-in-one platform to create personalized customer journeys via Email, SMS, Marketing Automation and much more.
Mailchimp is an all-in-one marketing platform that helps you manage and talk to your clients, customers, and other interested parties. Their approach to marketing focuses on healthy contact management practices, beautifully designed emails, unique automated workflows, and powerful data analysis.