Cut cross-border return costs with 3 key strategies
As an ecommerce player, expanding your sales across borders is an exciting step towards global reach and increased revenue. However, it also introduces complexities in logistics, costs, and time management that can impact your customer satisfaction and profitability – especially related to returns.
To make this topic even easier to grasp, let’s start with an imaginative example. Imagine you’re a German fashion brand that has expanded into international markets like the US, Norway, and the UK.
This expansion has been successful, boosting your sales and increasing your market presence. However, with great sales volumes come great challenges, notably the high cost of handling returns across borders. Consider that, at least, around 30% of all online purchases are likely to be returned, each affecting your bottom line.
Efficiently managing these returns might seem overwhelming, but fear not—that’s precisely why this guide is here. You’ll discover three solutions to manage and reduce these costs.
Solutions overview:
- Return-by-return
- Speed bulk
- Domestic return hub
Each solution is detailed below, offering how it works, the primary benefits, and the ideal business profile.
