Can customer service and warehouse collaborate when something deviates?
Yes — deviations in the warehouse can automatically create customer service tickets for quick resolution.
Related questions
-
How can Inretrn make warehouse return handling faster and more efficient?
Inretrn standardizes and automates the “happy flow” with scanning, decisions and sorting — enabling a faster process with higher control.
-
Can we automate handling of uncollected parcels?
Yes — uncollected parcels can be handled automatically within the same returns flow.
-
Will the customer be notified when their return is received at the warehouse?
Yes — customers automatically receive a “return received” notification once the warehouse registers the item.
-
Can customers get a notification when the parcel is on its way in?
Yes — Inretrn can trigger notifications based on the carrier’s tracking status before the warehouse processes the parcel.
-
Can we set rules for how customers are charged for worn or used items?
Yes — you set the rules for condition-based charges, and Inretrn applies them automatically.