Warehouse Returns
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Can we set rules for how customers are charged for worn or used items?
Yes — you set the rules for condition-based charges, and Inretrn applies them automatically.
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Can customers get a notification when the parcel is on its way in?
Yes — Inretrn can trigger notifications based on the carrier’s tracking status before the warehouse processes the parcel.
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Will the customer be notified when their return is received at the warehouse?
Yes — customers automatically receive a “return received” notification once the warehouse registers the item.
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Can customer service and warehouse collaborate when something deviates?
Yes — deviations in the warehouse can automatically create customer service tickets for quick resolution.
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Can we automate handling of uncollected parcels?
Yes — uncollected parcels can be handled automatically within the same returns flow.
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How can Inretrn make warehouse return handling faster and more efficient?
Inretrn standardizes and automates the “happy flow” with scanning, decisions and sorting — enabling a faster process with higher control.